How We Work

Every project is unique, but our process provides consistent structure that ensures quality outcomes. Over 25 years, we have refined a methodology that balances creative exploration with practical discipline—giving clients confidence while preserving the flexibility that good design requires.

Our Process in Six Phases

1. Listen

Every project begins with understanding. We invest significant time learning about your objectives, constraints, preferences, and concerns. Site visits reveal physical context. Conversations uncover the less tangible factors—how you live or work, what you value, what problems you need solved. This phase establishes the foundation for everything that follows.

Duration: We work to optimise timescales based on client expectations and design quality; duration depends on the complexity of the project.

Deliverable: Project brief documenting shared understanding

2. Explore

With clear understanding established, we explore possibilities. This phase generates options rather than converging on solutions. We test different approaches to program, form, and site organization. Sketches, diagrams, and study models communicate ideas for discussion. Client feedback guides which directions merit development.

Duration: We work to optimise timescales based on client expectations and design quality; duration depends on the complexity of the project.

Deliverable: Design options with comparative analysis

3. Develop

Selected concepts receive detailed development. Floor plans, sections, and elevations define spatial organization. Material palettes establish character. Engineering consultants join to develop structural, mechanical, and electrical systems. Costs are estimated with increasing precision. Regulatory requirements are addressed.

Duration: We work to optimise timescales based on client expectations and design quality; duration depends on the complexity of the project.

Deliverable: Developed design package for approval

4. Document

Approved designs are translated into construction documents—the detailed drawings and specifications that enable accurate bidding and quality construction. This technically demanding phase requires precision; errors here create problems on site. Our experienced team produces thorough, well-coordinated documents.

Duration: We work to optimise timescales based on client expectations and design quality; duration depends on the complexity of the project.

Deliverable: Complete construction documentation

5. Build

During construction, we remain actively involved. Regular site visits verify that work matches design intent. We review contractor submissions, respond to field questions, and address unforeseen conditions. This oversight protects your investment and ensures the completed building achieves expected quality.

Duration: We work to optimise timescales based on client expectations and design quality; duration depends on the complexity of the project.

Deliverable: Constructed building

6. Complete

Project completion involves more than physical construction. We conduct thorough inspections, develop punch lists, and verify that all systems function properly. Documentation is compiled for your records. We remain available to address any issues that emerge after occupancy.

Duration: We work to optimise timescales based on client expectations and design quality; duration depends on the complexity of the project.

Deliverable: Completed project, documentation, warranty support

Frequently Asked Questions

How are your fees structured?

Fee structures depend on project type and scope. Most projects use percentage-of-construction-cost arrangements aligned with SIA (Swiss Society of Engineers and Architects) standards. Consulting engagements typically use hourly or fixed-fee arrangements. We discuss fees transparently during initial consultations and provide written proposals before engagement.

How involved will we be in the process?

Client involvement varies by preference. Some clients want detailed participation in every decision; others prefer to review only major milestones. We adapt our communication approach to your needs. The most successful projects involve engaged clients who provide clear feedback at key decision points.

What happens if the project goes over budget?

We take budget responsibility seriously. Cost estimates are updated at each phase with increasing precision. If estimates exceed targets, we identify options for value engineering before proceeding. Significant budget changes require client approval. Surprises should be rare.

What Clients Can Expect

       Clear communication at every phase

•       Transparent fee structures with no surprises

       Regular progress updates and accessible team members

       Respect for budgets and schedules

       Collaborative decision-making

       Quality outcomes that justify investment

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Write us to [email protected]